Get ready for a whole new Wow! Customer Experience

February 4, 2023
Last Updated: March 15, 2023

The FFF Enterprises team looks forward to continuing to provide you with more exciting enhancements to improve your BioSupply® and MyFluVaccine® user experience.

Here are three of our most frequently asked questions (FAQs) to help you navigate our new websites.

Customer FAQs:

Q: I haven't received the reset password email.

Please check the spam folder, as your spam filtering system may have misidentified the email as spam. If the email is not in your spam folder, please contact your IT department for further assistance.

Q: The reset password buttons/links in the FFF email are not working.

Your IT department may have disabled hyperlinks from all inbound emails from outside your network. If this is the case, please right-click on the button/link, click Copy Link Address, and paste the URL in a web browser address bar.

Q: Everything seems correct, but the new password I set is not working.

You may have exceeded the maximum number of login attempts. Please email our Tech Support Team at to re-enable your access.

To reset your password:

  • Click one of the links below to go to BioSupply® or MyFluVaccine®
  • Click Login
  • Enter your email address and existing password
  • You will receive a popup as shown below
  • Click Go to Forgot Password
  • Enter your email address and click Submit
  • You will receive an email with a link to reset your password

Recommended web browsers:

For the best user experience, we recommend using the latest version of these browsers.

Note: Microsoft no longer supports the Internet Explorer 11 desktop application. If you are currently using Internet Explorer, you will experience poor performance when using BioSupply® and MyFluVaccine®.

Exciting new user features will soon be available through our redesigned BioSupply® and MyFluVaccine® online ordering websites!

New features & benefits:

  • Increased web performance
  • Optimized page speed
  • Easy-to-use navigation system
  • Quick, simple, and convenient check-out process
  • Access to a comprehensive product portfolio
  • Take advantage of complimentary resources
  • Real-time, live chats with our Wow! Customer Care team
  • Access to your invoice history
  • Tablet and mobile-friendly online ordering
  • And more!

We look forward to continuing to enhance your user experience by making it even easier to order the products you need, when you need them. Thank you for being part of our FFFamily!

Together, we are Helping Healthcare Care®.