RNI Manufacturing & Production Manager


Flower Mound, TX

RightNow Inventory™

Position Summary:

Under broad direction of the Director of the RightNow Inventory (RNI) Services the RNI Manufacturing & Production Manager is responsible for all aspects of RNI machine manufacturing, assembly, inventory management, SAP plant configuration, and related continuous improvement programs based on lean six-sigma principles.

The manager will develop and maintain relationships with key internal and external stakeholders who support the day-to-day manufacturing operation of the RNI program such as inventory management, SAP system processes, final assembly, and quality assurance programs.

The director oversees the internal RNI manufacturing and assembly team, which also supports the matrixed RNI organization. The manager will ensure that production capacity is available as the RNI program continues to grow and that continuous improvement occurs based on metrics, customer feedback and internal stakeholder feedback.

Essential Functions and Duties:

  • Provide day-to-day supervision of manufacturing assembly team, production area, and warehouse.
  • In partnership with IT, Finance, and other key stakeholders, manages the SAP plant setup and configuration.
  • Manages designated warehouse storage, manufacturing, and assembly space for RNI plant operations.
  • Ensure the shop has the right materials at the right place at the right time in order to reduce waste and result in 100% customer order fulfillment.
  • Interface with engineering team and product team to ensure that production documentation is complete and accurate.
  • Drive continuous improvement for all production processes and utilize Lean Manufacturing techniques to optimize operations.
  • Develop systems and processes that track and optimize productivity standards, metrics, KPI's, and performance targets to ensure efficiency and effectiveness.
  • In collaboration with leadership, tracks and takes appropriate action where trends are not positive, or when results are below desired benchmarks/targets.
  • Coordinate with the Procurement team to prevent material shortages.
  • Develops and manages quality assurance program related to incoming material inspection (IMI) and RNI machine assembly in partnership with FFF QA Director.
  • Establish a preventative maintenance (PM) program for all equipment and tools to ensure they are in working condition at all times.
  • Maintain a clean and safe work environment in the production and warehouse areas through a 5S program in RNI manufacturing and assembly plant.
  • Manage production operations with a "hands on" approach on the shop floor, interacting with employees to achieve desired objectives.
  • Develop, document, create, and manage materials used to support all manufacturing and assembly activities within RNI plant.
  • Ensures cross-training and development growth of internal RNI manufacturing and plant personnel.
  • Enforce company safety standards and fosters a "safety first" culture through training, evaluation, and continual focus.
  • Sets production schedules based on feedback from Commercial team, Product Team, Services Team, Operations Team, and other key stakeholders.
  • Organizes and prioritizes work in such a way to ensure that customer specific issues are addressed in urgent, expedient, and efficient manner.
  • Lead by example and create and maintain strong partnerships and positive relationships with company employees and management through open communication, transparency, and performance measurement/feedback.
  • Responsible for development of SOP's and ongoing maintenance of SOP's.
  • Capable of exercising judgement and making business decisions regarding the manufacturing and assembly requirements of RNI devices.
  • Works with multiple cross-functional teams to ensure effective and efficient customer service and that best-practice technical approach is shared and leveraged amongst all team members.
  • Ensure the facility and employees comply with federal, state and local EH&S laws and regulations.
  • Train employees in all related production procedures.
  • Display dedication to position responsibilities and achieve assigned goals and objectives.
  • Represent the Company in a professional manner and appearance at all times.
  • Understand and internalize the Company's purpose, Display loyalty to the Company and its organizational values.
  • Display enthusiasm and dedication to learning how to be more effective on the job and share knowledge with others.
  • Work effectively with co-workers, internal and external customers and others by sharing ideas in a constructive and positive manner; listen to and objectively consider ideas and suggestions from others; keep commitments; keep others informed of work progress, timetables, and issues; address problems and issues constructively to find mutually acceptable and practical business solutions; address others by name, title, or other respectful identifier, and; respect the diversity of our work force in actions, words, and deeds.
  • Stays abreast of new industry processes and/or techniques that can be leveraged to improve the RNI program.
  • Continuously strives to improve processes, and service quality to internal and external customers.
  • Comply with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury, safety hazard, or program violation.
  • Ensure conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the Company. Immediately report any concerns or violations.
  • Display dedication to the position responsibilities and achieve assigned goals and objectives.
  • Other duties as assigned.

Education, Knowledge, Skills and Experience:

Required Education:

  • Bachelor's Degree in Technology or a related field of study; or a combination of education and related professional experience.

Required Knowledge:

  • Basic understanding of how machine controls and middleware interacts with IT solutions.
  • Understanding of work cell concept and Kanban techniques for manufacturing and assembly.
  • Understanding of and experience using Six Sigma and Lean techniques to address project and operational processes.
  • Understanding of setup and utilization of SAP ERP/MRP.

Preferred Knowledge:

  • Lean Six-sigma green belt certification is preferred.

Required Experience:

  • 3 – 5 years' experience in assembly of modular electronic / technology components.
  • Supervisory or Management experience for at least one of the following: light manufacturing, job shop manufacturing, distribution with value added service.

Preferred Experience:

  • Experience implementing and/or maintaining SAP Manufacturing/ERP software or like ERP system.

Required Skills:

  • Strong interpersonal skills and the ability to communicate at multiple levels.
  • Must have strong organizational skills.
  • Must have a detail orientation and the proven ability to prioritize work.
  • Must have effective verbal and written communication skills.
  • Must have the ability to work with limited supervision and as part of a team.
  • Strong influence management skills to work with production employees to achieve desired objectives.
  • Sound decision-making abilities.
  • Strong computer skills and competent user of MS Office365 Suite (Word, Excel, Outlook, PowerPoint, Visio).
  • Must be able to make critical decisions to facilitate collaborative relationships.
  • Must be able to operate office equipment, hand tools, and electrical troubleshooting devices.
  • Must have the ability to clearly present and discuss specific problem and related solution in a manner that establishes rapport, persuades others, and establishes understanding for technical and non-technical audiences.
  • Must have the ability to communicate (and work) effectively with people from different technical and business backgrounds, acting as a liaison, understanding, and appreciating different perspectives and translating into terms necessary for any group or individual to understand.

Physical Requirements:

Vision, hearing, speech, movements requiring the use of wrists, hands and/or fingers. Must have the ability to view a computer screen for long periods and the ability to sit for extended periods. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The employee occasionally lifts up to 50 pounds and occasionally kneels and bends. Must have the ability to travel up to 50%. Working condition include normal office, warehouse, and product assembly settings. This position is based in the RNI production plant.

Mental Demands:

Learning, thinking, concentration and the ability to work under pressure, particularly during busy times. Must be able to pay close attention to detail and be able to work as a member of a team to ensure excellent customer service. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Must be proactive in finding solutions.

Direct Reports:

Manufacturing and assembly plant personnel.

EEO/AAP Statement:

If you are applying for a job and would like to make a request for a reasonable accommodation during any part of the employment process, submit an email to Human Resources at mmiller@fffenterprises.com or call (951) 296-2500 extension 1391. Please include your contact information along with the specifics of your request for a reasonable accommodation. Only inquiries regarding a reasonable accommodation request will receive a response via email or phone in a timely manner.

FFF Enterprises is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Read about our excellent employee benefits package.

Contact Human Resources:

To apply for a job opening, please email your resume and cover letter to resumes@fffenterprises.com.