Territory Manager ─ NuFACTOR

NATURE AND SCOPE:

This position plays an integral role on the NuFACTOR Specialty Pharmacy Team. The Territory Manager is responsible for generating positive revenue and growth as assigned in a defined geographic territory.

PRINCIPAL ACCOUNTABILITIES:

• Develops and successfully manages a Territory Management Plan.
• Is accountable for achieving goals, as agreed upon by management.
• Routinely conducts sales calls to referring physician offices, nurses, case managers, hospitals, discharge planners.
• Sells and promotes NuFACTOR Specialty Pharmacy services to referring physicians, nurses, insurers, case managers, hospitals, clinics and discharge planners.
• Makes at least 8 to 12 sales calls a day to referring physician offices, case managers and discharge planners.
• Attends local, regional and national events and tradeshows, as assigned.
• Effectively manages all internal and external communications.
• Continuously strives to improve processes, service quality to internal and external customers.
• Complies with the policies and procedures stated in the Injury and Illness Prevention Program by always working in a safe manner and immediately reporting any injury, safety hazard, or program violation.
• Ensures conduct is consistent with all Compliance Program Policies and procedures when engaging in any activity on behalf of the Company. Immediately report any concerns or violations.
• Displays dedication to the position responsibilities and achieve assigned goals and objectives.
• Other duties as assigned.
  

DIMENSION:

Sales: acquiring new patient referrals and achieving successful patient pull-through in a geographic region, in a company with annual sales in excess of $ 1 billion.

SUPERVISORY RESPONSIBILITES:

None

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent understanding of chronic disease states such as hemophilia, primary immune deficiency, chronic inflammatory demyelinating polyneuropathy and all other disease states treated with IG. Excellent communication skills. Ability to participate on and work as an integral member of a unique team. Ability to travel 25% of the time, usually overnight travel of 2-4 days travel.
• Understanding of case manager/insurer/patient dynamic and able to effectively pull through business in complex referral situations.
• Must be extremely customer focused and portray a “can do” approach to problem solving.
• Ability to handle sensitive situations and information to maintain appropriate professionalism and confidentiality at all times.
• Ability to juggle multiple tasks and projects simultaneously and rearrange priorities, as needed.
• Must employ excellent judgment and professionalism at all times.
• Understand and internalize the Company’s purpose; display loyalty to the Company and its organizational values.
• Work effectively with co-workers, internal and external customers and others by sharing ideas in a constructive and positive manner; listen to and objectively consider ideas and suggestions from others; keep commitments; keep others informed of work progress, timetables, and issues; address problems and issues constructively to find mutually acceptable and practical business solutions; address others by name, title, or other respectful identifier. Honor and support diversity in actions, words, and deeds.
  

EDUCATION AND EXPERIENCE DESIRED:

Bachelors degree preferred. Minimum five (5) years experience in relative healthcare industry including management, sales, clinic services or customer service. Prefer three (3) to five (5) years experience in hemophilia or similar chronic disorder.

TYPICAL OFFICE ENVIRONMENT:

No unusual exposures

EQUIPMENT USED:

Operate office equipment

PHYSICAL REQUIREMENTS:

While performing the duties of this position, the employee is required to regularly use hands to finger, handle or feel objects, tools, controls and equipment.  The employee must be able to walk, sit and stand.  The employee occasionally lifts up to 20 lbs. and occasionally kneels and bends.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions of this position

FFF Enterprises is an EEO/AAP employer; all business decisions (employment, promotions, compensation, etc) are made without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status.